This three-hour training equips shelter staff with tools, insights, and strategies needed to effectively de-escalate conflict in lower-barrier environments. Training participants will learn practical, evidence-informed strategies that can be applied immediately to help prevent situations from escalating, improve staff confidence, and enhance safety for everyone.  

The session will be taking place on:

Thursday, August 13th at 1pm EST

Cost: $120 USD

(Note: $120 USD is equivalent to ~$170 CAD)