Not your average consultants.
We work around the world. We are located throughout the United States and Canada. We see firsthand and influence firsthand hundreds of communities each year.
We see our work as a privilege. We are motivated by making lasting change. We are rewarded by seeing change happen. We make a difference and are grateful for the opportunity to do so.
We call it like it is…like an internal monologue gone external.
What we want is lasting social change for adults, families, and youth.
See who we are below. Then learn What We Do.
Iain De Jong
President and CEO
Email Iain De Jong
Leader. Edutainer. Coach. Consultant. Professor. Researcher. Blogger. Do-gooder. Potty mouth. Positive disruptor. Relentless advocate for social justice. Comedian. Dad. Minimalist. Recovering musician. Canadian citizen. International jetsetter. Living life in jeans and a t-shirt. Trying really hard to end homelessness in developed countries around the world, expand harm reduction practices, make housing happen, and reform the justice system. Driven by change, fuelled by passion. Winner of a shit ton of prestigious awards, none of which matter unless change happens in how we think about vulnerability, marginality, and inclusion.
Email Tracy Flaherty-Willmott
Military Spouse who was raised to be a peacemaker. The best momma her sons ever had. Ambassador of Newfoundland hospitality and a no-nonsense approach to improving services and agencies. Passionate innovator and mentor committed to being a lifelong student. A systems thinker who cuts through the spin and the ego to get to the heart of problems. A "service provider whisperer" who believes that what can be accomplished together in communities far exceeds what could ever be accomplished alone. Defender of common sense and professional practice who challenges perceptions and biases in a judgement-free zone. Believer that all service and leadership enhancements can be achieved if we have the courage to Name it, Own it and Live it. Steadfast in the knowledge that the end of chronic homelessness is not only possible but the ultimate purpose of our work. .
Email David Tweedie
Problem solver. Optimist. Underdog ally. Street outreach advocate. HMIS mechanic. Fast, intense and tireless. "Upper end of normal" Diet Mountain Dew consumer. Star Wars aficionado. Breaker of boxing records. Hacktivist. Dog lover, especially chow/flat-coated retriever mixes named Oz. Motorcycling, MINI and Jeep joyrider. Mozilla maven and Firefox fan. Thoughtful strategist. Impatient implementer. Leader. Supposedly "quirky" trainer. Occasionally "overly literal." Voracious reader. Lifelong learner. Systems change unleasher. Experienced with using data to change and improve service delivery to more effectively end homelessness across complex systems.
Email Erin Wixsten
Youth worker. Introvert. Know it all. Nerd. Hippy chic who avoids attention but cleans up well if necessary. Optimistically inquisitive. Juxtaposed between loving what is and active dissatisfaction. Sommelier of boxed wine. Owned by six rescued fur-kids. Impatient nurturer. Intolerant of racism, sexism, homo and trans-phobia, animal cruelty, social injustice, and rudeness. Visionary. Goofy believer that using creativity, common sense, and the right tools can cultivate space for progress and change in systems and community.
Email Dick Passmore
Husband. Father. Son. Brother. He/him. Ally in action, not just in title. Emcee. Community activist. Inclusive not divisive. Cosplayer. Harm reduction advocate. Big picture thinker. Connected to my ancestors. PRIDE supporter. Intuitive. Dedicated to Reconcilliation. Hiker. Kayaker. Innovator. Community builder. Non-violent protest participant. Dexterously gregarious. Self aware. Holder of safe spaces. Compassionate. Ending homelessness with a smile and a kilt. No, it’s not short for Richard.
Cindy J. Crain
Email Cindy J. Crain
Fact finder. Problem Solver. Experimenter. Innovator. Gets the politics to the Work of Homelessness. First to rise in the morning. The butterfly in the room. Blows up cell phones with excitement and unsolicited ideas. No half empty glasses here. Excessively generous. Countrified. Ocean depths explorer. Gardner. Art dabbler. Book eater. Sees and feels the beauty and soul in all creatures.
Email Zach Brown
Father. Wanker. Misanthrope. Consutainer. Martial Artist. Wordsmith. Blogger. Prone to Boredom. Mascot. Shocker. Latent Redneck. Whiskey-Bent Dreamer. Recovering Pessimist. Believer in Freedom. Weightlifter. Failed Yard Maintenance Enthusiast. Leader. Ruggedly Average-Looking. Lover of Data. Face Pelt Cultivator. Chicken Owner. Despiser of Homelessness. Hater of Bullshit. Budding Comedian. Sometimes Nudist. Moderately Controversial. Fairly Well-Read. Believer in all things Simple, Good, Beautiful, and Effective.
Email Kris Freed
Homelessness advocate lifer. Problem solver extraordinaire. Provider. Systems expert. Fiscal and budget guru. Passionate about equality. Mentor. Always lead by example. Change agent. Live by my values. Do what's right. Raise the bar kinda chic. Do whatever it takes. Disrupt the norm. Reorganization should be my middle name. Believes homelessness is not just a government problem...it's an everybody problem that collectively we can end. Disgusted by carrot and stick shows and exclusion! Wife and mom first. Fantasy football 3-time champ. Risk taker.... because yolo!
Email Mike Shore
Father. Husband. Houser. Mediator. Consensus builder. Builder of efficient and elegant systems. Businessman masquerading as a social justice warrior. HUD regulation interpreter. PHA Whisperer. Just a tad bit OCD. Social media maven (@shikemore). Lifelong learner. Superb vacationer. Lover of technology, the beach, golf and the Phoenix Suns. Rooster. Wannabe interior decorator. Believer that housing is a human right and that everyone can be housed.
Email Amanda Sisson
Mama. Wife. Wanna-be-Farmer. Unashamed Baseball Mom. Bowhunter. Weekend Camper. Lover of the country-life. Wine drinker. Food maker. Former Teacher. Do’er of all things homeless-related with a “Type A” personality. Advocate. Organizer. Planner. Trainer. Data Nerd. Budgeter. Policy-wonk. Consultant. Believes that ending homelessness is within our reach. Grossed out by the distractions and excuses that get in the way.