If You Were Your Successor

What if you were the person that replaced you in your current job? 

What would you do differently? Is there something that is occupying your time that you would eliminate from your day to day? Is there something that you should be making a priority that you are not making a priority? Is there a relationship you need to build or fix that you are not attending to - or other relationships that you need to let go of? Is there a new idea or project that you really want to get off the ground but have not been able to operationalize? Is there something that is definitely not working in what you are doing now but you have not been attending to?

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3 Main Approaches to Coordinated Entry

As communities work toward establishing a high functioning coordinated entry system for housing, there appears to be some confusion and lack of knowledge on effective models to achieve this aim. Here is a high level overview of the three main approaches.


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Ending Homelessness: Slogan or Policy Proposition with Action?

Ending homelessness. Sounds great. Really hard to do.

When you say it…when people you work with say it…when other organizations say it…when elected officials say it…do they mean it? Do they mean it the way you mean it?

Say it again: ending homelessness.

If I were to ask anyone, “Do you want to end homelessness or do you want to increase homelessness?” the answer is going to be, “End it.”

If I were to ask anyone, “Do you want to end homelessness or do you want to keep managing homelessness?” the answer is also likely to be, “End it.”

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5 Thoughts on Street Outreach to Housing

In a few weeks time we are delivering Street Outreach to Housing Training in Tennessee. Here are five thoughts that may encourage you to come and join us, or send others from your community:

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Making Authentic Leadership Work

In the Master Class on Leadership, I teach how to make authentic leadership work. I try to live my leadership from a place of vulnerability and authenticity. Here is how I work hard to try and make that happen.

There are four elements to being authentic in leadership.

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I had long knew of Marvin. Cynthia of the National Alliance to End Homelessness put a name to him when we did a session together at the summer conference a while back. You know Marvin too.

Who is Marvin?

Marvin is the guy that pops up in your rules for your program. Maybe not by the name "Marvin". But you have served Marvin and created rules because of him. 

It goes like this...

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A Letter to Myself of 15 Years Ago

This week I am leading another Leadership Academy on Ending Homelessness. We sold out again. It is a great honour that so many people want to hone their leadership skills on this important social issue. As I was preparing and reflecting on the materials to be delivered this week, I wrote a letter to myself that I wish I had 15 years ago.

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One Big Thing

Empathy is a difficult thing to practice. How do we honestly go about having a true identification with, or vicarious experience of the thoughts, feelings, or attitudes of another? If you have never been chronically homeless before, in which ways can you go about deepening your understanding of what it is like to move into housing and go through the radical and disruptive change that comes with doing so?

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Hope is the only currency we really deal in. Not false promises. Not dreams of a better day. Hope is a nuanced belief that life is worth living; that tomorrow can be better than today; that next week can be better than this week; that next month can be better than this month; that next year can be better than this year. Hope is about leaning into expectation, while concurrently creating the reality of that expectation. To have hope is to take meaningful action toward a desire future. As a belief, hope requires us to move from a crossing of the fingers and wishing upon a star to doing the work to create the desired future we want.

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The Three Metrics I Admire Most

When a community starts wondering what data to collect and look at when measuring progress to end homelessness, it is easy to generate a number of pieces of data that may be interesting to look at. Before you know it, there are over a hundred fields...the proverbial elephant being a horse drawn by committee. And what happens? The data does not get captured. Or it is inconsistently captured. Or there are time delays in data entry. Overall - a bunch of crap. 

So if you want to simplify this - the Brown M&Ms if you will - focus on measuring three things really well.

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