An open letter from a faith-based volunteer to the professionals that help the homeless in the community…

This is a guest blog provided by John Horn. John is a friend and reader of the blog who works in the field of homelessness and is also a man of devout faith. He has penned this response to the Open Letter to Faith Based Organizations blog I wrote a few weeks back. I respect his opinion, input and response, and with his permission, I am posting it as the blog for this week. 

Dear (insert name of said professional)…

You do not approve of the homeless feeding program that my fellow church members and I provide on a weekly basis. I know this because you voiced concerns about the feeding in a news story on the program. I am sorry that my actions made you upset and that you feel that I am part of the problem – not part of the solution – to ending homelessness. Rather than complain about what we are doing, work with us to be part of the solution that you spoke about. Here are some suggestions to help us…

  • Understand that we care. We saw people in need and wanted to help. Food is easy to provide and can help people feel better – even if only for a little while. We did our best.

  • Talk to us. Our church has been around for years but have you ever come to meet with us? We have been feeding in the park for a long time and not once did you stop to talk to us about our approach and how it was a misguided approach. We obviously care about people and would not be upset if you came to speak with us about what we could do that is more effective than a feeding program in the park.

  • Speak so we can understand. Helping the homeless is not my full-time job so please stop using acronyms and terms that I do not understand. What is CES? PSH? SPDAT? How am I supposed to help if I do not understand what it is you are talking about? You want me to come along? Then be prepared to teach me what I need to know in plain language.

  • Know that our church is not made of money. We are providing food in part because it is an inexpensive response to homelessness. Our church is not a mega-church. We do not have a lot of discretionary money for programs. Understand that our food program is 100% volunteer and donation driven. We hold a lot of soup suppers to get donations but this does not amount to a lot of money. We want to help but funding is limited – suggest solutions that are practical.

  • Be consistent. We are volunteers and are out here providing food every week – rain or shine. You came to speak with us but we have hardly seen you since then. You said we should incorporate assessments of people to get them into the system and you said that you would be by to complete them. We advertised that these assessments would be provided but – on the day of our feeding – you failed to show. We also hand out the cards you gave us with your hotline number but the folks we serve say that you never return calls. Why commit to something if you cannot do it?

  • We still see people on the street. You asked us to stop feeding in the park. You asked us to be advocates. You asked us to provide move-in baskets. We did all that was asked but we still see homelessness on the streets. How do we reconcile what you are asking with the suffering we see on the streets? People are still hungry so do we just look the other way and be confident in that we are helping the “right” way?

Thank you for listening. I hope that we can work together to end homelessness.


A volunteer who cares


About Iain De Jong

Leader. Edutainer. Coach. Consultant. Professor. Researcher. Blogger. Do-gooder. Potty mouth. Positive disruptor. Relentless advocate for social justice. Comedian. Dad. Minimalist. Recovering musician. Canadian citizen. International jetsetter. Living life in jeans and a t-shirt. Trying really hard to end homelessness in developed countries around the world, expand harm reduction practices, make housing happen, and reform the justice system. Driven by change, fuelled by passion. Winner of a shit ton of prestigious awards, none of which matter unless change happens in how we think about vulnerability, marginality, and inclusion.

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