Ultracrepidarianism and Fauxpinions

The first is a real word. The second one is made up. They are both related. The first is to have opinions outside of one’s area of expertise or knowledge. The second is to present opinions as facts when the opinion is not based upon fact. In the world of social change, both hamper and thwart efforts to be effective. Consider that most public policy is crafted and approved by legislators that do not have subject matter expertise regarding the matter that they are enshrining into law, funding, rights, etc. But they do have opinions. Regardless of what the public service may have put before them by way of data, research, experience of other jurisdictions, framing of pros and cons, financial impacts, etc., it is always the prerogative in a democracy for elected officials to deviate from the advice they are given and craft an approach based upon opinions alone. […] Read more »

Any Approach to Ending Homelessness Needs Shelters to be Awesome

Ending homelessness is not anti-shelter. In fact, in many instances ending homelessness starts with shelter. Let me put this in a system context. First of all, your community (or your organization if you are a small shelter in a smaller or more rural setting) needs to start by keeping as many people out of shelter as possible when it is safe and appropriate to do so. Great shelter services start with seeing diversion as a service – not a denial of service. Next you need to understand who the people are that are seeking shelter. They’ll fit into one of three groups: people using shelter for the first time in his/her life; people with a history of episodic use; people that rely on shelters on almost a daily basis (perhaps when they are not in hospital or jail). Regardless of the group, the emphasis on getting out of shelter and […] Read more »

Assessment & Prioritization Tools: What to Look For

Is your community trying to move towards common assessment as part of coordinated access? You should be. In response to inquiries from a few avid blog readers (thanks!) here are some questions you should ask when your organization/community is choosing an assessment and prioritization tool. 1. Is it grounded in evidence? There is no shortage of ideas on what may be a good thing to assess when a homeless person or family seeks services. Unfortunately, too many communities come up with their own list (sometimes LONG list) of things to assess without those ideas actually being grounded in evidence of what works, and the main currents of thought and practice in service delivery. That which we think and that which we know are often two totally different things. Your assessment tool should be grounded in knowledge and data, not unsubstantiated thoughts or feelings. 2. Has it been tested? Given the […] Read more »

2013 National Alliance to End Homelessness Conference: The Top 3 Things I Took Away from This Summer’s Conference

Every summer, for almost a decade now, the Conference on Ending Homelessness put together by the National Alliance to End Homelessness in Washington, DC has been a highlight for me. It has become a tradition. It reinvigorates me. It teaches me. It reminds me why we do this work – day in and day out. There is no way to fully capture in this blog everything that was discussed at the conference. If you search the hash tag #naeh13 you can see the thread of some of the most dominant themes by some rather prolific tweeters. In this blog, I wanted to reflect on the top three things that I took away from the conference this year – which may also be of interest to those unable to attend: 1. Success is possible. It is inspiring to see the success of communities like New Orleans on track to end chronic […] Read more »

What Does it Mean when Government Endorses a Housing First Approach?

More and more I am seeing different orders of government – municipalities, states, provinces, federal – slip the words “housing first” or “Housing First” into their documents, policy briefs and contracts. I suspect (because I used to be one in a former life) there is a policy wonk that did some research, found the evidence of this approach to homelessness compelling, and advised political masters it was the bees knees. But does government know what it is asking/endorsing/requesting? Is what the policy advisor is recommended understood and translated well in the political arena? Do program designers that may have never delivered direct service at any point in their lifetime in this field really know what they are asking for? My experience suggests this is probably not the case. All of the evidence that pointed to this approach being a good one requires fidelity to practice of a true Housing First […] Read more »

When to Let Clients Go

In this blog I want to explore the transition of clients from being part of the active caseload in a time-limited housing support program to the point where they no longer need their housing case manager because they are connected to other community supports and their acuity has decreased. My experience – and through my travels this experience has been validated and shared by others – suggests that some of these thoughts may also be applicable to some individuals and families in Permanent Supportive Housing depending on the nature of the household, their length of time in PSH, and why they were first connected to PSH in the first place. You’ve worked your butt off to help an individual or family get to a place where their housing is stable in your housing support program. There are still matters in their life they are working on and they go through […] Read more »

Wellness and Recovery in Housing Support – Part 4 of 4

In Part Four of this blog series on Wellness and Recovery, I focus on what we would expect people in housing that are experiencing recovery to say they are seeking from their housing support worker, and what is appreciated most from their housing support worker. These are generalizations, realizing that each person that experiences recovery does so differently and may have different priorities in their recovery process. Read more »

Wellness and Recovery in Housing Support – Part 3 of 4

I have a very personal connection to wellness and recovery as it relates to mental illness. If you haven’t read my older blog on living with depression, you can read it here. Or if you want to watch my video blog on mental illness and stereotypes that emerged in the wake of Sandy Hook, you can watch that here. Because I have a personal connection to wellness and recovery, I suppose it should come as no surprise that it is one of my favorite areas to provide training to housing case managers, and to help homeless serving agencies truly understand and embrace. This is a four-part blog that examines wellness and recovery in the process of supporting people in housing, and working to prevent homelessness from happening again to that person/family. In Part Three of this blog series on Wellness and Recovery, I want to focus on how support workers […] Read more »

Wellness and Recovery in Housing Support – Part 2 of 4

I have a very personal connection to wellness and recovery as it relates to mental illness. If you haven’t read my older blog on living with depression, you can read it here. Or if you want to watch my video blog on mental illness and stereotypes that emerged in the wake of Sandy Hook, you can watch that here. Because I have a personal connection to wellness and recovery, I suppose it should come as no surprise that it is one of my favorite areas to provide training to housing case managers, and to help homeless serving agencies truly understand and embrace. This is a four-part blog that examines wellness and recovery in the process of supporting people in housing, and working to prevent homelessness from happening again to that person/family. In Part Two of this blog series on Wellness and Recovery, I want to focus on what exactly it […] Read more »

Wellness and Recovery in Housing Support – Part 1 of 4

I have a very personal connection to wellness and recovery as it relates to mental illness. If you haven’t read my older blog on living with depression, you can read it here. Or if you want to watch my video blog on mental illness and stereotypes that emerged in the wake of Sandy Hook, you can watch that here. Because I have a personal connection to wellness and recovery, I suppose it should come as no surprise that it is one of my favorite areas to provide training to housing case managers, and to help homeless serving agencies truly understand and embrace. This is a four-part blog that examines wellness and recovery in the process of supporting people in housing, and working to prevent homelessness from happening again to that person/family. There’s a story – I don’t know if it is true – about a guru in Eastern medicine visiting a Western […] Read more »