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Defining an End to Homelessness

This blog is part of the “You asked for it” series. In December, on the OrgCode FaceBook page I asked people want blogs they wanted to see. These blogs are a direct response to the most popular suggestions. This one goes out to Angela in Waterloo. She asked for a blog about “How do you define ‘ending homelessness’. Some communities are saying they’ve ‘functionally’ ended it. Provide a clear definition of that, for example.”   When a person or family is housed, their homelessness has ended. That is rather absolute. But the question, I think, has more to do with how can we define “ending homelessness” at a city, regional or national level. Those of you north of the border having likely heard lots about how Medicine Hat in Southeast Alberta is going to be the first city in Canada to end homelessness. They are certainly on track to do […] Read more »

Diversion: Making it Work

This blog is part of the “You asked for it” series. In December, on the OrgCode FaceBook page I asked people want blogs they wanted to see. These blogs are a direct response to the most popular suggestions. This one goes out to Zach Brown. He asked for a blog about “the whole biz on diversion” because it is “sorely lacking out there in the informosphere.”   Some people think diversion is about rejecting service to people. Seriously. I have seen it happen. Other people think diversion is about finding short-term fixes like a motel room instead of having people come into shelter. I am not kidding. Diversion is a service. It is not the absence or denial of service. It is the art and science of finding safe and appropriate alternatives to shelter use. It is about empowering the front end of the system to try and resolve problems […] Read more »

Social Service, Community Mental Health and Homeless Service Provider Collaboration for Effective Case Management

This blog is part of the “You asked for it” series. In December, on the OrgCode FaceBook page I asked people want blogs they wanted to see. These blogs are a direct response to the most popular suggestions. This one goes out to Lauren Frederick. She asked for a blog about “Promoting efficient collaboration between social service agencies, community mental health, & homeless service providers for effective housing case management” The last time I blogged about collaboration was the summer of 2013. I stay convinced that the five steps for effective collaboration that I outlined in that blog remain true: Agree on how you will communicate with each other Ensure creative conflict Be deliberate and thoughtful in figuring out with whom you are collaborating Have a defined process Make certain there is accountability And I also remain convinced that any talk of collaboration only makes sense if we are all […] Read more »

Reflections on the 20K Homes Campaign from a Canadian Close to the Ground on the 100K Homes Campaign

This blog is part of the “You asked for it” series. In December, on the OrgCode FaceBook page I asked people want blogs they wanted to see. These blogs are a direct response to the most popular suggestions. This one goes out to Tim Richter of the Canadian Alliance to End Homelessness. He asked for reflections on the Canadian 20K Homes Campaign in light of my exposure to the 100K Homes Campaign in the United States. My fellow Canadians, congrats on going the route of the 20K Homes Campaign! If you were at the Canadian Alliance to End Homelessness Conference last year in Vancouver, you probably heard Becky Kanis say nice things about me and the VI-SPDAT. That was pretty awesome. In the process, you learned that I was a Canadian close to the 100K Homes Campaign – if you didn’t already know that. I was the only Canadian invited to the […] Read more »

Housing People in Communities with Low Vacancy Rates

This blog is part of the “You asked for it” series. In December, on the OrgCode FaceBook page I asked people want blogs they wanted to see. These blogs are a direct response to the most popular suggestions. This one goes out to Matt Ashdown.   I get it – you want to house people out of homelessness. But – and this is making your life difficult and their life hell – you cannot find any place to rent because the vacancy rate is low. Let me give you three things to ponder for your community. First of all, the vacancy rate is misleading. Depending on what country you are in, it is captured in different ways. For example, in Canada many may be familiar with CMHC’s Rental Market Survey that comes out in October. Check the fine print. It only reflects buildings with 6 or more units, with three […] Read more »

Re-Housing is Not Failure

Welcome to 2015! Like many others, I suspect you have made a resolution or two for the year ahead. Let me go out on a limb and suggest you – or someone you know – has resolved to lose weight this year. Obesity is an epidemic. The percentage of the population over-weight is staggering. No doubt, people that are not a healthy body weight deciding to become a health body weight is a good idea. The science of weight loss is simple: a reduction of 3,500 calories is equal to a reduction of one pound. If you reduce your caloric intake and increase your aerobic exercise, weight will come off. Some people with their resolution for 2015 are trying a miracle diet of some sort. Even though the science is clear that these are less likely to be sustained changes, people will do anything to find a shortcut to get […] Read more »

Special Supplement – What I Want for 2015

As a special supplement to yesterday’s blog about what we should all want for 2015, I wanted to share with you what some of my personal goals are for 2015 in working on ending homelessness and increasing affordable housing: 1. To not feel alone when I sometimes feel afraid. I am afraid sometimes that no one else is pushing the rock uphill. I am afraid sometimes that those precious resources that are available are being spent all wrong. I am afraid sometimes that more people will die before we commit ourselves to change at a scale that is necessary. There is an “I” in “Illness” and a “We” in “Wellness”. When I am sick and tired and lonely and worn out I am afraid that I am all alone. This year I want to know how I am connected to others on the same mission with the same goal. I […] Read more »

15 Things We Should All Want for 2015

In keeping with annual tradition, this is the blog that outlines what we should aspire to in 2015 if we are serious about ending homelessness:   1. Giant leaps forward. Audacious stretch goals move us from the inertia of the status quo to a new (uncomfortable) place of the unfamiliar but awesome. Let’s make 2015 the year of everyone taking one giant leap forward out of her/his comfort zone – whether that is a conscious individual choice or as part of a broader movement (Zero 2016 in the US, 20,000 Homes in Canada, etc.) 2. Less band-aids and more solutions. Let’s rally together every well-intentioned college class, church group and service club and get them to stop handing out sandwiches, coffee and blankets and devote the same energy to building housing and advocating for policy changes that would increase benefit levels and promote sustainable food security. 3. Imperfect action. Less […] Read more »


This is the last blog of 2014. Next week I will be taking a little R&R. Thanks for making 2014 such a memorable one for all of us at OrgCode. Some highlights and memorable moments on our end: I took over 100% ownership of OrgCode at the end of the first quarter White House visit in July thanks to our rewarding work with Community Solutions SPDAT and VI-SPDAT changing the landscape of assessment in the United States and Canada and Australia Seeing complete states tackle coordinated access and common assessment effectively, keeping the people to be served at the centre of the discussion and planning The Alliance conferences in New Orleans and DC The 100K Homes Campaign reaching its goal Gwen departing OrgCode; Kieran departing OrgCode; Jeff joining OrgCode Popularity of training other than SPDAT: Excellence in Housing-Based Case Management, Assertive Engagement, Diversion, and Promoting Wellness & Recovery in particular […] Read more »

The Best Should Not Always be Promoted

If someone has survived on the frontlines for long enough we promote them. Sometimes that may be warranted, but there is an impact of this decision that needs a closer look if we are serious about ending homelessness. If you are working with families or individuals with multiple areas in life with higher acuity, they will benefit from having a well-educated, experienced professional to provide the skills in supports necessary to help them succeed. If these supports are behind a desk and a new-ish or less experienced practitioner is providing the supports, the benefit of experience can be lost. Think of it this way – if you were sick with a number of illnesses co-occurring, would you want the specialist that has seen that type of issue and worked through it successfully many, many times before, or would you want the person that recently graduated and while they may have […] Read more »

Depression and the Christmas Holiday Season

This week’s blog is a public service message about depression and the Christmas holiday season. I do not hide the fact that I live with depression. I want to educate people. I have learned to share. I think all stigma of mental illness should be taken out of the shadows and put into the light. Depression sucks on the best of days even when you have a strong support network and a strong focus on recovery in your life. It sucks worse during the holidays. Let me explain to those of you that do not live with depression 9 things that are especially difficult for people living with depression during the Christmas holiday season so you know what is going on inside the person in your life that lives with depression. You can use these insights over the holidays to better support people in your life that live with depression. […] Read more »

Greater Gifts

As you read this, non-profit organizations – especially homeless service providers – are busy collecting money from people and organizations that like to give in this season. This “season” is the period between (American) Thanksgiving and Christmas. There is no doubt that the general populace likes to give at this time of year to homelessness related causes. I suspect if you have been to a mall or thriving downtown or near a large public transportation hub you have heard the chime of bells and seen the red kettle or had a service organization knock on your door or read or seen a news report. Give, if you like, your money. But know that your charitable donation is not going to solve the issues that caused homelessness in the first place. It will, however, give someone a meal or a bed or access to a shower – all of which are […] Read more »